Job Openings
SALES PROFESSIONAL
· Job Description - Offer a friendly and professional shopping experience to each and every guest from initial greeting to vehicle delivery and follow-up in order to maintain lasting relationships.
· Duties:
o Conduct a thorough interview to determine needs and wants of each guest.
o Demonstrate vehicle features and benefits.
o Coordinate with the sales management team and present figures to each guest as directed.
o Thoroughly explain/demonstrate the vehicle's options and features to the new owner during the delivery process.
o Follow-up with owner regularly to ensure satisfaction and retention.
· Qualifications - Highly motivated, results oriented individual with effective time management and communication skills.
SERVICE ADVISOR
· Job Description - Provide a friendly and professional experience to each and every guest throughout the vehicle servicing process.
· Duties:
o Greet all guests with a smile and enthusiasm.
o Listen intently and properly note each guest's explanation of their vehicle's symptoms.
o Determine any recommended maintenance items due based on the vehicle's age, mileage, and history.
o Thoroughly explain the estimated parts and labor costs to each guest along with estimated time of completion.
o Monitor the progress of repairs and update each guest as appropriate.
o Explain all repairs and the related charges upon guest arrival to pick up their vehicle.
· Qualifications -Highly motivated, results oriented individual with effective time management and communication skills.
SERVICE TECHNICIAN
· Job Description - Diagnose and repair various vehicle systems
effectively and efficiently according to training and guidelines.
· Duties:
o Communicate effectively with Service Advisor regarding diagnosis and the progress of repair completion.
o Coordinate with parts and other associated departments to ensure that all items are available to complete repairs.
o Test vehicle to ensure that all repaired systems work properly.
o Complete ongoing training on a regular basis as required.
· Qualifications:
o Highly motivated, results oriented individual with effective time management skills.
o Ability to learn and follow service processes.
o
Ability
to learn and utilize diagnostic tools
QUICK LUBE TECHNICIAN
· Job Description - Provide effective and efficient maintenance service to each vehicle in a timely manner.
· Duties:
o Conduct a thorough multi-point inspection on each vehicle.
o Communicate effectively with Service Advisor regarding all recommended maintenance items.
o Complete ongoing training on a regular basis as required.
· Qualifications:
o Highly motivated, results oriented individual with effective time management skills.
o Ability to learn and follow service processes.
Contact
Serra of Jackson
189 Stonebridge Blvd.
Jackson, TN 38305
- Sales: 731-554-0216
- Service: 731 410-3989
- Parts: 731 660-5501
Hours
- Monday 8:30 AM - 8:00 PM
- Tuesday 8:30 AM - 8:00 PM
- Wednesday 8:30 AM - 8:00 PM
- Thursday 8:30 AM - 8:00 PM
- Friday 8:30 AM - 8:00 PM
- Saturday 8:30 AM - 8:00 PM
- Sunday Closed